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What should I do after an auto accident?

If you are the driver:
  • Stop your car, put on your hazard lights and get help for the injured.
  • Exchange names, addresses and phone numbers.
  • If there are injuries or property damage, ask someone to call the police or highway patrol.
  • Provide police with the information they require. Ask the investigating officer where to obtain a copy of the police report. You will probably need it.
  • Take notes. Keep a pad and pencil in your glove compartment. Write down the following items:
    • Names, addresses and phone numbers of all drivers and passengers involved in the accident.
    • Car license numbers, make and model of each car involved.
    • Operator's drivers license number and insurance policy number.
    • Names and addresses of as many witnesses as possible.
    • Names and badge numbers of police officers.
  • Record the details of the accident while they are fresh in your memory. Draw a diagram to recreate the scene. We recommend that you carry a small disposal camera in your car and photograph the accident scene.
  • At the moment of crisis, Farmers customers can call HelpPoint®(800-435-7764) where individuals are ready to help get you back where you belong. A Farmers HelpPoint representative will guide you through the claims process and arrange for an adjuster to assess the damage to your vehicle and property. Just one call can be all you need to get everything from a rental car, glass repair, and adjuster appointment. Of course your Farmers agent will also be there to help in any way that they can.
If you are the passenger:
  • If you, or anyone in the car is injured, get prompt medical attention.
  • Collect all your belongings from the damaged car, if safe to do so.
  • Get the name, address and phone number of the driver and his/her auto insurance company.
  • Save all of your medical bills and receipts.


Stop by our office today to get a car kit that will guide you through all the steps after an accident. If you have any other questions call us today! 916-791-1901
Posted 8:32 AM  View Comments

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