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Customer Service

What our Client Say About us

34+ years serving people

100% customer satisfaction

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In an environment where many homeowner associations and homeowners are losing their insurance or seeing crippling increases in insurance costs due to fire danger, Russo Insurance comes through every time. I am so grateful that both personally and professionally there's an insurance company that has the vast resources to support those who live in more rural communities. In addition, the customer service that I have received over the many years that I've been associated with Rusdo Insurance always exceeds my expectations.
Julia Souza
★ ★ ★ ★ ★
Rick Russo and his team provide nothing short of world class service! As a Community Association Manager, I work very closely with the firm for almost every association I manage. Not only are Rick, Tina, Stephanie, and Jessica exceedingly professional, I am consistently blown away by how prompt and thorough their responses to my (often excessive) inquiries are. I cannot imagine performing my role as a CAM without their support!!!

★ ★ ★ ★ ★

Needed assistance with a condo purchase to get the association cleared by our Condo team. Katy and the Russo team was very helpful and responded quickly to my requests. Thank you so much!

Diana Morris
★ ★ ★ ★ ★
I faced a deadline of providing a certificate of insurance to my lender. Jessica Reichstein not only treated me courteously, but promptly took care to fax a copy to my lender also sending my a PDF copy for my file. A competent and responsive business.

Roy Price
★ ★ ★ ★ ★
I have couple of condo insurance with Russo Insurance through my home owner association. Bank always keep asking for proof of insurance and Service at Russo insurance is prompt. Great Customer service !

Gautam Jamang
★ ★ ★ ★ ★
I highly recommend Jamie at Russo Insurance. We live in the foothills and every insurance company that we contacted would not insure our home until Jamie took the extra time and effort to discover the rating was wrong and we were able to obtain home owners insurance at a fair price.

Joe Carranza
★ ★ ★ ★ ★
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